I need to upgrade my account from Hobbyist to Trader. I had already paid Eur 79 for my Hobbyist account. Yet, when I try to upgrade to Trader, instead of having to pay just the difference, I am asked to pay the full Eur 199. This is wrong. I should be asked to pay Eur 129 given that I’ve already paid Eur 79 before. Please tell me how to proceed.
Please submit a ticket and we will make it right
If you would like to get help from another person in the community, please ask in our Discord.
If you would like to get support from an official member of the team, please create a ticket.
Wenn du Hilfe von einer anderen Person aus der Community erhalten möchtest, frage bitte in unserem Discord.
Wenn du Unterstützung von einem offiziellen Teammitglied erhalten möchtest, erstelle bitte ein Ticket.
Already done. Still waiting for a response.
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