Upgrade not working: charging full price even though the site says it would charge the difference

here’s what I see at the time of trying to upgrade:

at the time of upgrade it’s still trying to charge me the full 199

^ evidence

Hey @arvinds

I am sorry that I see your message only now and answer.

You can read about our pricing model here:

To your problem please send me a ticket and I will take care of it, please mention my name “Sebastian” in the ticket, so I can take care of it personally.

Kind regards Sebastian

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