Unable to create Cardano wallet link

It is the same issue with the Polygon/Matic network. Can´t connect Cardano or Polygon to accointing anymore. Worked on sunday for a few hours.

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Same here, sorry I didn’t read before that topics are open already for the same issue. I just created a new one by mistake. Anyway, hope you are able to fix it soon.

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No response from accointing developers yet… cardano wallet addresses simply does not work.

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Same problem. “Something went wrong” during Cardano sync.

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same here for cardano as well as polygon

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i have the same problem here. Before you had something fixed, the balances were fine in my account. Now i get the same error message like the once above.

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as a new customer i have to say i’m starting to regret that i bought a licence. support here seems to be none existent. there was a claim about “email support” … haven’t received a reply to my email i’ve sent 4 days ago and this thread is pilling up with users having the same problem without a solution … yesterday i was testing CoinTracking and i have to say adding a polygon wallet worked instantly … please get this straight because i really like accointing, but if cardano and poly isn’t working it is quite useless to me :frowning:

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Spot on. Accointing is the FIRST such application I purchased, and within a couple of weeks I discovered how much it totally sucks. No Cardano support. No ByBit support. And No technical Support. Totally non-responsive dev team.

I completely stopped using Accointing within a month, and now use CoinTracking exclusively.

And NO… I will ABSOLUTELY NOT BE RENEWING MY ACCOINTING LICENSE… EVER.

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luckily requesting a refund via paddle is quite easy, will have a look at accointing next year

Hey guys, we are currently working on the ADA issues, thank you for your patience!

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Come on folks. I am actually a person with a lot of patience, but no Cardano wallet in my accointing account means i can not use this account for tax purposes. What about a payback and I’ll just move on to another service? I mean, you did’nt get it done since march. How can i know you’ll do it within my tax declaration period?

This really concernes me! (Not speaking about other topics as the recently declared 10 year holding period in german law, that is still not aplied in your platform)

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I highly recommend Coin Tracking. My first applications was Accointing…after less than a month of non-responsiveness from the Accointing dev team (on the Cardano wallet issue in March, and their continued non-response on ByBit API) I TOTALLY GAVE UP. Not renewing Accointing.

@Schnout Tried it, their calculations are wrong, the sites interface is from the early 2000s, you are forced to use their templates to load data in trial version, and their API calls don’t work for Cardano. So far Accointing has calculated values correctly, they allow API calls for free users (trial), and their interface is clean and intuitive. Cointracking is also overly expensive for what they are providing $132 a year vs Accointings $80. I’m personally ok waiting for Accointing to fix their API call, as they acknowledged they are doing so.

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Hey guys, we are currently working on the ADA issues, thank you for your patience!
For refunds, please email us.
support@accointing.com

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Maybe contact IOHK or Charles directly for support. Charles has always been touting how he’s open to helping the Cardano ecosystem, and him assisting would definitely be beneficial to the ecosystem.

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Same issue for me as well, cannot add a Cardano wallet, either the ADDR or ACCT. This IS pretty lame…Would be nice if at least there was some response as to what the issue is and why it has taken so long to address…

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Any updates?

I’ve just tried again and the issue seems to be resolved at least my end :smiley:

Working here too. Unfortunately Polkadot is now broken: Polkadot Wallet not connecting - #2 by tdo

The new ADA integration is done! Accointing recommends all users who had the old one to delete it and import the new one. Otherwise, you might get duplicates. Be sure to reclassify. (How I do this personally is to import the new one and then compare it to the transactions of the old one. Once done, I delete the old wallet.)

Let me know if you experience any more errors!