Swissborg coins like XRP and CHZ are missing

When I add my Swissborg account it finds my ETH and CHSB without problems, but my XRP and CHZ are missing. When I add the XRP address manually I get 4500000 XRP, I guess it is all XRP there is on Swissborg.

A few month ago it worked without a problem, I had all coins in it, I have deleted it and put it in again to help a friend step by step to get it working and now this problem exists.

Can you please fill out this form and send us some information so that we can take a deeper look?

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