I think the root cause is that when I first bought BTC it was on regular CB. Later I moved these up to my CB Pro account. After that, I got a Ledger X and and S and moved those and additional BTC off of CB Pro to the hardware wallets. When I pulled all that into Accointing, the issues began with several ledger adjustments that I was prompted to make. I took my best shot but really did not understand what I was doing. I believe the order I pulled them in caused the problem, because I believe the cost basis looked wrong, and I realized I had not pulled in the original CB wallet (which was empty but had all the original history). I think I did that last, and that’s when the issues started that I had to fix by hand. Let’s assume I did that wrong, but I did clear all the warnings as best I could and used the ‘Fix it For Me’ button.
Then, I moved some BTC from the Ledger X back into CB Pro. When I refreshed everything in Accounting, I almost had a heart attack when Accounting said my Ledge had two full BTC less than it had on it, and it reported the 2 BTC being sent to an ‘unknown location’. I also used some web-based on-chain tools to look at the wallet’s public address, and they seemed to agree with Accounting! Then I was really freaked out thinking I had been hacked somehow. So I deleted the Ledger wallet from Accounting, and just to be safe I moved most the two ‘missing’ BTC from the Ledger back to CB Pro. With great relief, both the Ledger and CB Pro reported a normal move and everything looked fine from both places. I wrote the Accounting part off to my bad ledger adjustments, and the apparent agreement of the onchain tool to my ignorance of reading the UTO’s properly onchain. Everything seemed back to normal.
Then, I re-added the Ledger wallet I had deleted back into Accounting. The totals look right, but now it has lost the complete history somehow, because Accointing showed the moved BTC as brand new ones, apparently defaulting to the current value as as the basis, which is way different from the actual basis.
Everything looked fine before all of this, but deleting the Ledger and re-adding it (fearing I had been hacked, but had not) seems to have hosed the cost basis up bad. I’m wondering if I should just delete all the manual adjustments I made and the adjustments that were made by Accointing for me, and just see if it can properly reconstruct all the history now that the old, original CB wallet is there too (which should provide the entire history of my holdings).
Any suggestions appreciated. Thanks! John K.
P.S. This is the best tool I’ve used so far for crypto accounting and tracking, and I really appreciate the support!