Poladot Wallet missing found

After syncrounizing my Polkadotwallet (acutally nothing changed on the wallet), I got now a missing founds warning for the wallet.

The Wallet only contains two exchange inflows, and two outflows due to parachain auctions. This outflows I’ve connected to another manuel wallet.

If you need more info let’s DM I can share wallet / accointing account.

Would you be willing to send us your data so that we can take a deeper look into this? If so, please fill out this support ticket form :slight_smile: Can you also please include some screenshots of your issue?

In the form please also leave a link to this post so that we have background context :slight_smile:

I did submit a ticket, and now I got the respomnse (email) that the issue is resolved. I can’t access this ticketing tool, for whatever reason it does not accept the password, so I can’t read what customer support support wrote to me.

But the issue is still there, and I know others who have the same issues after participiating in auctions.

You should have been sent an email for the response.
They told me that the DOT Wallet issue has been fixed.

Please refresh your wallet. If that does not work, then disconnect and reconnect it then reclassify it.

I see, didn’t got that.

Reimporting the Wallet fixed the thing. No problem for me because it was a wallet with few transactions, but for the future the turn it on/off solutions will not work.
We do a lot of manual stuff in our wallets to work around shortcomings. I can’t loose in the future this manual updates every time a bug in accointing happens.

Please bring this to the table internally, losing history will not be an option for a lot of people.

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Yes, I agree.
As of now, this would be our solution: Disconnect & Reconnect an API Connection
However, I personally agree that there needs to be another option, we do have some ideas, but have been focusing on other things at the moment.

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