No purchase history transactions when it clearly shows there is

Accointing Support General Support (Allgemeines)
#1

Back in September I decided to sell all my NRG tokens at Kucoin. So I send all my tokens from the blockchain to exchange and started the limit sells. I’m not sure why Accointing thinks there’s no purchase history where it clearly shows that I transferred enough and sold all the tokens.

image
image1883×1169 243 KB

If I do the math manually, there’s enough tokens for the sell including fees.

image
image824×807 86.8 KB

#2

Is the error you are received seem to be the same amount as with the internals you made with that coins and the fees associated with that internal? That seems to be the bug that I have seen and reported lately for issues similar to yours.