Nexo Transaction Tyoe "Exchange" not picked up

Accointing Support Bug Report (Fehlermeldung)
#1

I have a couple of “Exchange” trxs from eg EURX to USDT on my Nexo account. When I upload them via CSV import, they are not picked up.

Example transaction:
Nxxxxxxx,Exchange,EURX/USDTERC,USDTERC 1000,$1000,approved / Exchange EURX to Tether,$0.00,2021-11-91 18:57:27

Same problem for non EURX transactions:
Nxxxxxxx,Exchange,NEXONEXO/USDTERC,USDTERC 400,$400,approved / Exchange NEXO Token to Tether,$0.00,2021-09-01 13:36:56

#2

Would you be willing to send us your csv file so that we can take a deeper look into this? If so, please fill out this support ticket form :slight_smile:

In the form please also leave a link to this post so that we have background context :slight_smile:
The reason we ask for your data is that we do not see your data, whatever you put in your Accointing account, is encrypted.

#3

Thx for the Reply.
I’ve uploaded a file with the Exchange transactions on Nexo.

1 Like
#4

Did you fill out the form and send us that file? If not, I believe others have and we may have enough to look into this bug :slight_smile:

#5

Yes, I did fillout the form and uploaded a file with my problematic “Exchange” trxs from Nexo.
For me it doesn’t matter if they are in a file with all other trxs or standalone.
Good to hear that there is progress in resolving the issue.

2 Likes
#6

I will message here when it is fixed :slight_smile:

#7

Any word on this? I’m having issues with my Nexo CSV import, including handling dividend payments.

#8

Hi, same issue, I am not sure exactly when this stopped working but I know for a long time nexo transactions were imported perfectly, including exchanges between currencies.
Now none of the exchanges are picked up, which is troublesome since I use Nexo for DCA.

#9

Hi there. Still waiting for a solution…

#10

Still working on NEXO.

  • If you would like to get help from another person in the community, please ask in our Discord.

  • If you would like to get support from an official member of the team, please create a ticket.

  • Wenn du Hilfe von einer anderen Person aus der Community erhalten möchtest, frage bitte in unserem Discord.

  • Wenn du Unterstützung von einem offiziellen Teammitglied erhalten möchtest, erstelle bitte ein Ticket.

#11

This issue has now been resolved, please try it again and let us know if you experience any more issues :slight_smile:
Thank you guys so much for your patience and for being a user of Accointing!

#12

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