Kraken API loading time

Hello,
How long does it normally take to import a kraken portfolio with API?
I is loading now since more than an hour… There is a message with “wait a few seconds” and the green bar loaded 95 % but doesn’t move anymore…
Thank you in advance.

Is it still loading? Depending on how many trades you have it can range from 5 seconds to 5+ hours. Especially for Binance API connections especially.

Hi Matt,
No it does not load anymore but the import fails, refreshing/reloading doesn’t change anything…See attached picture…

Would you be willing to send us your data so that we can take a deeper look into this? If so, Submit a request here and add your read-only API key/secret so that we can take a deeper look :slight_smile:

In the form please also leave a link to this post so that we have background context :slight_smile:
The reason we ask for your data is that Accointing respects the privacy of its users, we do not see your data, whatever you put in your Accointing account, is encrypted.