Invalid File Parsing


I try and upload the Accounting Template file with my transactions and I get a pop error saying ‘Invalid File Parsing’ I have previously been able to upload these templates fine but all of a sudden I am getting this error.

Would you be willing to send us your data so that we can take a deeper look into this? If so, please fill out this support ticket form :slight_smile:

In the form please also leave a link to this post so that we have background context :slight_smile:
The reason we ask for your data is that we do not see your data, whatever you put in your Accointing account, is encrypted.

Done. I have sent the ticket.

1 Like

Having the same issue. What was the error?

can you also submit a ticket?