Do the timestamps match? If not, do me a favor: change the date and time so it matches with the other amount here, and try going to the Internal Transfers again. Let us know if that solves the issue:
Thanks for the suggestion. Unfortunately, they already match date, time, and amount. This is the same wallet (Jaxx Liberty) transferring to itself. Not sure why it does that or why it’s interpreted like this.
Hi Dylan! Looks like they are both in the same wallet. So a deposit and withdrawal couldn’t have happened at the exact same time on the same wallet address. Could you please deny or confirm this?
Im not sure if you got this handled already but if there is a deposit and transfer to the same wallet and the coin never left the wallet, wouldn’t you just be able to mark those as “Ignore” since it didn’t move your coins anywhere?
I’m having the same issue. I’m trying to get an answer to a question that other people have as well. I have several transactions that are transfer between wallets or exchanges. They have the same timestamp and transaction ID but the software is not recognizing them. I’ve tried to reclassify or edit n the full dataset but I can figure out a way to do it. If I try to change the classification to “internal” it sends me to the step 2 of the review but there’s nothing there. If i try to classify in the 3rd step of the review it doesn’t give me the option for internal.
I’ve also looked in the forums and the question has been posted in several ways but you guys have not come up with an answer.