i try to import via manual template my trades for Kucoin. And after attempting to upload a file the red warning “File Update Failed. Upload a Valid File. Re-try.” banner comes up at the bottom of Kucoin exchange box.
Please email Kucoin support and tell them that you want your history is Accointing format. Then upload that file.
yes, i have contacted them. but i’d like to know why the template file from Accointing doesn’t work. I can use the same template file with any other exchange /wallet but not with Kucoin. Can you tell me please why?
Hello, thank you for your answer.
I think i do exactly the same. If i use the same template to import date into other wallet - it does work without problem. You can try it yourself.
(Attachment Manual_Deposit_History_test.csv is missing)
Thanks for bringing that to our attention. I have created a bug for it and will keep you posted once this is fixed. I appreciate your time and patience.