Failed to fetch data

Hi,

I had about 33,000 transactions from 2018 to 2021, and was able to load them to Accointing and actually saw the gains/losses were calculated, but when I tried to download the tax reports of 2018, I got an error message of “Failed to fetch data”, and the downloaded file folder is empty.

There was no issue to download 2019-2021. 2018 had the most transactions.

Can you please help?

Hello, can someone help? I still could not download my 2018 reports? Thanks!