Failed to fetch data; Empty Zip File

Accointing Support Bug Report (Fehlermeldung)
#1

Hello Accointing Support,

I’m trying to generate a tax report and receiving an error message, ‘failed to fetch data.’ I downloaded the zip file, but it was empty.

I searched and found similar topics from Spring/Summer '21 that said the bug was fixed. I’ve tried multiple times with the same error message.

I have 700+ transactions. I’m not using a VPN.

Please advise, thank you.

#2

I was able to successfully download the zip file with the tax report.

#3

The reason was probably due to having more than 50k transcations.
Check back next week when we plan to upgrade the system :slight_smile:

#4

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