Looks like etoro wallet is not working. When I import it is only showing a few transactions. I followed instructions and exported etoro history in excel.
We are taking a look at it this week and we will get back to you. Thanks for your patience.
Me too. it doesn’t seem to work
Tried it yesterday, didn’t work for me as well
Uh, any update? Import from xlsx as export from eToro is (still) not working.
It works, but not fully correct. Sales are no considered correctly.
I’m going to need you to help me out with the following:
- Account details
- Screenshot of the error you received
- Wallet/Exchange you were using when you encountered this issue
- Exchange or Wallet API keys, Wallet Address or CSV used to try to replicate the error (if required, send passphrase and secret key as well)
- A link to this page
Please send all of this to firstname.lastname@example.org and we will try to help you out as quickly as possible.
Same here. Shows me only Money transfers to eToro and back but not my coins. Import of .xls doesn’t work
Looks like eToro has made some changes to the xlsx file.
When I import it I get 0 Trades.
It was working before and I have compared the xlsx files. The Colums are in a different order and the Columheadline is different too. The Spreadsheet Names have changed as well.
It is all translated to german now.
Thanks for bringing that to our attention. I have created a bug for it and will keep you posted once this is fixed. I appreciate your time and patience.
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I can provide my samples in case it will help for feature development. I have mixed shares + crypto portfolio in eToro and import is broken.
Please send them filling out this form
Has this been fixed yet?
I can not import Etoro excel file
Yes, it was fixed but etoro changed its output format again. We appreciate it if you submit a ticket (link in @Matt 's answer above) where you attach your export file as well as the end balance.
E: Also, today one fix went live with localized (translated) files. Please check if this fixes your issue or submit your export please.
still didn’t work. I submitted a ticket.
Thank you, we will get to work on that
In case you will need additional samples, please let me know. I can repeat sending of mine
Sorry, @ai90iv our team has been working on other issues at the moment. Like the Coinbase one
Hey I’m a little disappointed that eToro doesn’t work as advertised. Seeing how many times it’s been mentioned is a little worrisome as well. I just bought the $200 package you guys sell and now I’m on the fence. Is this something that will be resolved this month? Tax season is upon us.