Etoro data with neutralized data

After upload and process of csv file, there is only € + $ inside and no kryptos.
How can I see/get my real portfolio inside the data of accounting.
I checked the etoro history cvs file. All data is inculded.

This issue should be fixed this week.
Please respond here next week if you are still having issues.

I have exactly the same problem.
So I think the problem still exists

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is there any update on that?