CoinTracking Import broken


Unfortunately, the CoinTracking import seems to be broken. The importer tells me the data looks good and I can set my Exchange to “other_exchange”.

The exchange is created but no trades/withdrawals/deposits are shown.

I’m going to need you to help me out with the following:

  1. Account details
  2. Screenshot of the error you received
  3. Wallet/Exchange you were using when you encountered this issue
  4. Exchange or Wallet API keys, Wallet Address or CSV used to try to replicate the error (if required, send passphrase and secret key as well)
  5. A link to this page (This Community Board Post)

Please send all of this to and we will try to help you out as quickly as possible.

Hey @fahi can we get an update on this? :slight_smile: Was the email support able to help?