Celsius Spark Balance & Stellar Wallet API

Accointing Support Exchange/Wallet Issues (Börsen-/Walletprobleme)
#1

Hi,

I got two issues:

a) Celsius: On 2020-12-12 (afaik) there was an airdrop/fork of “Spark” for every XRP holder.
Recently the celsius api started showing that balance, but Accointing can’t classify it as airdrop or fork, because it doesn’t see when the Spark first appeared on the celsius account. So we got a balance without ever receiving something. The coins are just suddenly…there.

b) My Stellar wallet, which is API/public key connected, won’t update. “An error occurred”

Best regards

Wolf

#2
  1. Thank you for that information, in that case, you please go to your full data set and create a manual transaction and classify it?
  2. Can you DM me your public Stekkar wallet?
#3

That might sound like a really dumb question but: How??
I’ve spent the last 10 minutes trying to find a way to dm you. It seems there should be an envelope-symbol when I click on an avatar. But there is none…at least I don’t see one.

#4

Hi Matt,

Due to my inability/incompetence to find the DM button in the forum……why not use email :slight_smile:

Here you go (stellar wallet):

GBOWQ5KK532DZBEOX73BUA75MIUI65NS3PTVYPBYKOT2GESKTYY4NNUG

#5

Thank you for that! We do have an email option as well, but I am trying to limit the number of emails I have forward to them, especially if I can do it if I know the information :slight_smile:

I was able to import your wallet and return a balance

image
image919×771 9.15 KB

Can you please try again today, I believe our team has fixed the issue :slight_smile: ?

#6

Hi Matt,

sorry, but…no, it’s not fixed. I still get the same error message “es ist etwas schiefgelaufen” (something went wrong).

#7

Hey @WolfB , can you send me a screenshot of your error? It is working for me.