Can't link HydraDX Polkadot wallet

Can’t link HydraDX Polkadot wallet. I pasted my receiving address into accointing and it doesn’t work. Please help.

Hey! I’m sorry to hear that. I’m going to need you to help me out with the following:

  1. Account details
  2. Screenshot of the error you received
  3. Wallet/Exchange you were using when you encountered this issue
  4. HydraDX address used if possible

Please send all of this to and we will try to help you out as quickly as possible.

Sure, but I already sent that info to support and they told me to post my issue here in the community.