BTCMarkets transaction file not uploading

I downloaded the transaction history from BTCMarkets.net as per the guideline. However, the csv file could not be uploaded. On the upload page, “something went wrong” error message appears. I have tried uploading the file so many time without vain. Please assist at the earliest.
Thanks

Hey! I’m sorry to hear that. I’m going to need you to help me out with the following:

  1. Account details
  2. Screenshot of the error you received
  3. Wallet/Exchange you were using when you encountered this issue
  4. Exchange or Wallet API keys, Wallet Address or CSV used to try to replicate the error

Please send all of this to support@accointing.com and we will try to help you out as quickly as possible.

I have the same issue. Have provided details to support.

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