Bought trader package, not being applied to account

I signed up for and paid for the trader package (its reflected on my bank account), but my account is still coming up as tracker package. I was even able to generate a report previously, but now I cant anymore – any help?

Hello, I believe that you contacted our email support team as well? Were they able to help you?

Hey im not sure who did what haha, but after about an hour or so I got an email stating that my payment was accepted and my account got the upgrade. Thanks!

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Sorry about that

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