Bitstamp API fails to import deposits

With both my account and someone else I know, when we connected Accointing with the Bitstamp API, it failed to import initial deposits, leading to missing funds. I know that Accointing can automatically fix this by adding fake transactions for the missing funds, but this is not a good solution because it’s inaccurate. It should instead import all the deposits via the API. I know this is technically possible because Koinly does it.

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Hey @asp, we would be happy to take a further look with you in order to fix that problem. Could you possibly reach out support@accointing.com? You can reference this tread in the conversation!

Best,
Can