All coins show zero price and dollar amount

My wallet page on my desktop computer shows the correct amount of coins for each crypto, but a zero dollar amount and a zero price for each crypto.I always re-sync my exchanges (coinbase, binance). I however did get Accointing to work on my phone several days ago and it is currently working there. Could this have something to do the desktop version not working correctly now?

Can you tell me what browsers you have tried?

Sorry for the tme lapse, I just got back from vacation.
The problem is occurring on the Chrome browser. It does work correctly on Edge. How can
I fix the issue on chrome so that I don’t have to use two browsers?

Thanks!

Hi!
The issue that I am seeing this morning is that all the coins are missing in the Overview Page, except for stablecoins. The Total Value on the top only reflects the value of stablecoins.
When I uncheck ‘Hide low balance coins’ all the coins show up but with 0.00% in the ‘24H CHANGE’ as well as 0.00 for ‘VALUE / 24 HOUR CHANGE’.
The same issue exists in Edge Browser.

Don’t know if you did something, but it’s working again now!

I still have the issue in the chrome browser today. but works in Edge.

We fixed the issues we had with Coinbase, please see if that helped your situation :slight_smile:

Still shows zero value for coins in the Chrome browser.

Would you be willing to send us your data so that we can take a deeper look into this? If so, please fill out this support ticket form :slight_smile:

In the form please also leave a link to this post so that we have background context :slight_smile:
The reason we ask for your data is that we do not see your data, whatever you put in your Accointing account, is encrypted.